The Benefits of 24-hour answering service

Just about every business today needs every competitive advantage it can get, and every tool available to help with its success. This is especially true for small businesses and those run out of a person’s home, and these can truly benefit from a 24-hour answering service. It’s easy to dismiss the need for a 24-hour answering service for your company if it’s small or you’re self-employed, and if you assume that a voicemail on your cell phone is enough for you.

But fewer people want to listen to voice mail greetings and prompts, deal with repeated password and PIN entries and leave voice messages, when they are making calls on their mobile phones.
Customers who need your product or service are important contributors to company growth. Missing their call is not an option. A live answering service is a reliable way to make sure every incoming call is answered and every customer is given prompt customer service. You need a phone service that fits your company dynamics. A live answering service will handle your incoming calls that you otherwise would not be able to answer. A live telephone answering service can be so much more than just telephone agents taking your calls in a distant call center. That’s one of their expected duties, but today’s answering solutions have moved well past that simple definition and can now perform a multitude of useful tasks, just falling short of making your early morning coffee. Costs have tumbled too, and the quality of customer service has risen significantly, which is always a welcome direction as far as both matters are concerned.

Our answering service for small businesses allows businesses to keep their costs low without losing touch with their customers.

Act Like a Big Business with a Virtual Office

Small businesses face an uphill battle in the marketplace, especially when they are competing against bigger firms. Small businesses often fail to grow because their small size limits the number of customers who want to do business with the firm.

To grow, small businesses must in many ways act like they are already a large organization. People prefer to conduct business with a large organization because of the perception that the large company is better equipped to handle their needs as customers.

The first step in creating the illusion of size is a professional website. Since that is the first time most customers will interact with a small company, having a website on par with larger competitors will help attract and retain customers.

Another way to appear larger is to use a virtual office to handle logistics. ABC Virtual Offices can provide an address in the 90210 ZIP code of Beverly Hills, creating the appearance of more scale. ABC Virtual Offices also provides personal service for customers and a secure mailing address so that customers feel that they are conducting business with a truly professional organization.

One advantage a small business has over larger competitors is more personal service and customer contact. Being able to provide customers with individualized attention will help differentiate a small business from its competitors. By utilizing a virtual office to handle incoming calls and mail, a business owner can free up time that would be better spent talking to customers and finding ways to grow the business.

Premium Services for Your Small Business

ABC Virtual Offices in Beverly Hills offers small businesses the same services that big businesses use to succeed, but at a fraction of the cost compared to what the typical business pays in Los Angeles. ABC Virtual Offices has solutions for businesses with limited budgets which want to present a professional image to their customers.

ABC Virtual Offices has professional services available to help any business. The most basic service is the mail handling service that gives a small business a prestigious physical address in the 90210 ZIP code of Beverly Hills. Having a real physical address, rather than an impersonal post office box or an unprofessional home address, helps convey a positive image to potential customers.

It can be necessary for a small business to need a conference room or other meeting space to present to clients, interview staff or many other reasons. For many businesses, though, these occasions are relatively rare and so having office space dedicated for these functions can be a costly luxury. Virtual offices offer meeting space and conference rooms at an hourly rate, so that the small business does not have to pay for space when it doesn’t need it.

Another feature ABC Virtual Offices offers to help small businesses appear larger is telephone service including a live receptionist to answer incoming calls. Clients will perceive the business as more legitimate if the phone is answered by a professional receptionist announcing the name of the business, rather than calling a cell phone or home number directly. Also, the live receptionist will be able to take messages and forward on calls, as appropriate.

Small businesses often struggle with appearing legitimate in the eyes of their customers. Virtual offices can help alleviate those concerns at very reasonable rates.

Eliminate the Need for Expensive Staff

Small businesses can begin to suffer when the entrepreneur who started the business has to spend most of the day sorting through mail, answering the phone and doing other administrative tasks. In some instances the business isn’t large enough to support administrative staff, which it needs to help it grow.

Apollo Business Centers Virtual Offices can provide that administrative staff to help small businesses grow at affordable price. Offering packages with administrative staff starting at only $145 per month, ABC Virtual Offices in Beverly Hills, provides a virtual receptionist to answer incoming telephone calls with the name of your business, take messages and forward calls to you. All incoming mail can be handled, processed and forwarded to an appropriate location without the business owner having to sort through an overwhelming amount of bulk mail and other correspondence.

In addition to administrative tasks, ABC Virtual Offices provides access to physical conference rooms and meeting space when the business needs it. Rather than commit to a large lease for space the business will only occasionally use, ABC Virtual Offices allows for hourly rentals. ABC Virtual Offices also makes sure that the space and equipment are maintained and cleaned, eliminating another distracting headache for the business owner.

Good administrative help is expensive in Los Angeles. While most small businesses can’t afford to hire their own staff, ABC Virtual Offices has solutions that can fit every budget while also providing the help that the business needs to grow. Located in the prestigious Beverly Hills ZIP code of 90210, we can help accomplish the administrative tasks that too often distract business owners from actually running their business.

Virtual Offices Reduce the Need for Loans

Many small businesses fail each year because they cannot afford to keep up with their debt payments. Others are never able to start because they are not able to raise enough capital to begin their operations. Banks have tightened lending standards in the last few years, making it very difficult for a small business to take out a loan.

Virtual offices are a way for a small business to get started quickly, without relying on raising a large amount of capital initially. Most of the capital required to start a small business is used to lease office space, buy furniture and acquire office equipment. None of those things helps bring in customers or grow the business. Apollo Business Centers’ virtual offices in Beverly Hills can provide all of those things to a new business with no deposit and no contracts.

ABC Virtual Offices provides business services for small businesses  at a low monthly fee, starting as low as $75 per month. Services include mail handling, professional receptionist, call forwarding and conference room access. The low prices help limit the amount of risk a business is taking, which makes it more likely that the business will succeed. Businesses only have to buy the services that they need, rather than write checks every month to lease more office space than is used.

Office space in Los Angeles is very expensive, especially in Beverly Hills. ABC Virtual Offices can give even the smallest business access to the most prestigious of ZIP codes, 90210, for a small monthly fee. By keeping overhead low, small businesses can avoid taking out a loan to start their business. Without a loan, the business can get started quicker and will have a greater chance of success.

Virtual Offices Are The Perfect Venue for Networking

Many small business owners feel that their businesses suffer because they lack interactions with other people. This lack of a professional network can hamper an entrepreneur who needs new ideas or new connections to help expand. Successful businesses know how to use their networks to optimize their chances for success. A business can tap into a network as a way to raise capital, make contact with suppliers and find customers. Many small businesses fail because they do not have contact with enough people to build a powerful network.

One way for an entrepreneur to overcome this challenge is to locate in a virtual office, such as those provided by Apollo Business Centers’ virtual offices in Beverly Hills. By sharing space with other entrepreneurs, the small business owner can start developing a network of people in similar situations. They can share information, ideas and contacts to the benefit of all the businesses that share office space in the same location.

Virtual offices make networking easy because everyone is in close proximity. Rather than waiting for industry conferences and scheduled events, business owners can make new contacts every day simply by interacting with the people who are just a few feet away from them in the same building. Sharing the workspace provides an easy topic of conversation off of which to build a relationship.

ABC Virtual Offices are located in prestigious Beverly Hills and can help connect your business to other small but growing companies throughout the Los Angeles area. Contact us today to see how we can help you get plugged in with other small businesses.

Small Business Owners Cut Costs with Virtual Offices

For the owner of a small company, one way to dramatically cut costs is to switch to a virtual office. A virtual office offers everything that an office provides to a business, except for the overhead costs of a physical location. Virtual offices began as a way to serve professionals who worked from their homes.

One of the biggest advantages a virtual office provides is a professional address. Some home-based entrepreneurs don’t want their home addresses on business correspondences. A virtual office address provides separation from business and personal life, lending credibility and respect to a small business. Virtual offices are also affordable solutions for those who travel a large percentage of the time and do not need dedicated office space. Large companies can use a virtual office when they are trying to expand into new geographies so that they can have a local address without committing capital to the expansion project. The virtual office address can appear on business cards, letterhead and other documents. Mail can also be received at the virtual office. ABC Virtual Offices provides a business address in the desirable 90210 ZIP code of Beverly Hills.

ABC Virtual Offices offers numerous solutions for businesses looking to reduce expenses. Telephones can be answered by a live person. Incoming calls can be transferred to a different phone number such as a personal cell phone. Faxes and voicemail can be converted to electronic documents and e-mailed to any address. For those times when a business absolutely needs physical space, both desks and conference rooms are available for rent, usually by the hour. These services can be combined in attractively-priced bundles.

For the company looking to save money and avoid the expenses of costly office space and furniture, the virtual office solution is an excellent option. ABC Virtual Offices offers services that can help almost any small company appear more professional, be more efficient and slash overhead costs.

Co-Working Is A Convenient, New Concept For Entrepreneurs

The concept of co-working is gaining popularity and changing the way people work. Many individual entrepreneurs and workers enjoy the flexibility of working independently but at the same time in the same building as others. Co-working spaces offer independent workers a community working environment.

For people who love to work at home, but also enjoy being around others, co-working is an attractive option. Co-working facilities vary from simple office space to spacious cafeteria-style rooms. Facilities charge a fee for the use of the space and shared office services, such as printer and fax machine access. Some facilities provide amenities like beverages and snacks.

A virtual office can be anywhere, but home offices do not always offer the professional, quiet environment that entrepreneurs need. ABC Virtual Offices offers a solution in the form of co-working spaces. Our Beverly Hills location, in the 90210 ZIP code, allows telecommuters to do their jobs while not being secluded from the rest of the world. Our co-working offices allow entrepreneurs to bring their computers and work with other entrepreneurs, all while running their own businesses.

Co-working spaces are customizable for the needs of the individual entrepreneur. For those who cannot take their own computers to the facilities, computers are available to rent. Alternatively, for those who prefer using their own laptop, empty desk space with an internet connection is available. ABC Virtual Offices’ packages are designed to cater to the requirements of each customer. Additionally, ABC Virtual Offices’ services can handle a business person’s busiest day.

Regardless of their individual office needs, many find that the interactions with other people are the biggest benefit of co-working arrangements. Access to other entrepreneurs can help facilitate the exchange of ideas, foster networking and lead to benefits beyond just a place for an entrepreneur to sit at a desk.

Virtual Office Packages and Services

Virtual offices are not a new innovation, but many new businesses are not familiar with how these offices work or the advantages that they bring to a small business. Traditionally, a new business would lease office space, hire office staff, acquire equipment, select furniture and sign long-term contracts. Virtual offices offer all of the benefits of these purchases without the need to commit large amounts of money up front. Virtual offices do this by offering a shared work environment, split between many small businesses, all of which rent space and equipment at affordable rates.

Virtual offices offer the option of renting a single office space in a larger office building, such as a single cubicle, or renting a workstation only when it is needed. ABC Virtual Offices also provides spacious conference rooms for rent when a small business needs a professional location to hold a large meeting.

ABC Virtual Offices offers several packages to meet the needs of different types of clients. Our packages start as low as $75 per month. This package, the Mail Package, provides a small business with a professional, Beverly Hills address in the 90210 ZIP code, a private mailbox, mail handling, mail forwarding and the option to rent conference rooms as needed.

Our next level of service, the Basic Package, combines the services above with a dedicated phone number and voicemail account. The Basic Package is only $125 per month. For $20 more, the Standard Package will provide a business with a live operator who answers calls during business hours using the name of the business. Finally, our highest level of service, the Transfer Package, combines all these services with the ability to transfer phone calls to any number in the world for only $165 per month. The Transfer Package is the perfect option for traveling entrepreneurs who can’t afford to miss critical calls from their customers, even if they are on the road.

In addition to our convenient packages, we also offer a la carte pricing and several additional services to help a small business succeed for not very much money.

Small Businesses Save Money with Virtual Offices

Because of the current economic uncertainty, starting a business is riskier than ever, especially if an entrepreneur needs to invest in and outfit physical space since this is money that is not being spent on creating products and seeking new sales. As the cost of operating a business has risen, more small businesses are turning to shared workspaces as a way of trimming expenses. Shared workspaces are affordable options that include all of the luxuries of traditional office space without all the investment in furniture and equipment.

Apollo Business Centers Virtual Offices & Businesses Services helps entrepreneurs in many ways by providing the space they need to run their businesses.

A typical shared workspace features cubicles, office equipment and telecommunications service. A small company leases just the amount of space it needs and shares the common areas, such as printer locations, restrooms and reception area. Because the fixed costs of telecommunications, utilities and property taxes are spread over many small businesses, the cost of leasing a shared workspace is much less than trying to rent an entire office. Business owners can also rent office space by the hour if needed, saving more money.

ABC Virtual Offices also offers advantages over working from home. While the home office is the cheapest option, many small business owners miss out on the camaraderie of an office setting, along with the ability to network with other small business owners. By having a workspace near other entrepreneurs, a small business owner can collaborate with peers, using them as sources of ideas and as collaborators on projects.

Virtual offices also offer a higher level of professionalism than home offices. With a corporate mailing address and a live receptionist to answer phone calls, a virtual office can give a small business the appearance of being a much larger enterprise. This level of professionalism can help win new customers.

ABC Virtual Offices has executive suites located in Beverly Hills with a wide range of service packages designed to meet the needs and price point of every small business. Services include handling mail, answering telephone messages and hourly office rentals. Conference rooms are also available to rent.